Shipping policies

Free Shipping
We offer free shipping on purchases over $150 USD.
Standard shipping is via USPS with an estimated delivery time of 7 to 14 business days.

Tracking Number
Once your purchase is complete, you will receive an email with the tracking number for your order.
For any inquiries regarding the package's location, you must contact the shipping company directly using your tracking number.

Delivery and Security
If you reside in an area considered unsafe, we recommend requesting delivery to an alternative address or a post office.

Packages Marked as Delivered
We are not responsible for packages that have been marked as delivered by the shipping company and subsequently lost or stolen.

For any inquiries regarding the package's location, the customer must contact the shipping company directly using their tracking number. This can be found in the email sent by our company once your shipment has been generated.

USPS: https://www.usps.com
UPS: https://www.ups.com

Damaged Product Warranty
For any claim due to product damage, it is essential to record a continuous video from the moment the package is opened.
Without video evidence, it will not be possible to process claims or apply insurance.